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FAQ
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FAQ
Sophiamail
Q
How to use Sophia Mail?
Q
I can not login to Sophia Mail.
Q
How can I know my email address?
Q
How to change my email address?
Q
My mail address has been changed. What do I need to do?
Q
How to receive Sophia Mail messages by mail applications?
Q
How to send/receive Sophia Mail on Smartphone?
Q
How to transfer messages to other email addresses?
Q
I have my mail messages forwarded to another email address. I can receive the forwarded messages, but I cannot receive original messages on Sophia Mail.
Q
Is there any limitation for the size of mail message?
Password
Q
Cannot login to PC in PC rooms, Moodle, Sophia Mail or Sophia Wifi. "Login Failed. User ID or Password Incorrect" is shown.
Q
I forget my password.
office365
Q
How to install Microsoft Office on my PC?
Q
How to use online messaging?
Printer
Q
Cannot print out in computer rooms although printing points still remains?
Q
I want to print in color.
Q
I want to print on A3-size paper sheets.
Network
Q
How to connect to the Internet from teacher's office?
Q
How to connect to the Internet from classrooms or meeting rooms?
Q
Cannot connect to the internet after setup Wired Network with your laptop?
Q
I entered my ID&password for wired LAN wait 1 Min., but when I try to connect, log in screen appears again.
Sophia Mailing List
Q
A mail sent to the mailing list does not arrive. (The sender is a member of the mailing list)
Q
A mail sent to the mailing list does not arrive. (The sender is NOT a member of the mailing list)
Q
I cannot receive e-mails that I sent from myself to the mailing list.
Q
Since I changed my e-mail address,I cannnot receive / post e-mails.
Q
Since I changed my e-mail address, "There is no mailing list that can be managed" is displayed when I login.
ICT Office