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User Guide

Change Sophia Mail address

You can change your Sophia Mail address.
*Students in Junior College are not allowed to change their e-mail address.

  • It may take up to 24 hours for the new email address to be reflected on Microsoft 365 (Sophia Mail).
  • Please note that once you change your e-mail address, it cannot be changed again for one year.
  • If you are part of a mailing list, you must inform the mailing list administrator of your email address change; otherwise, you may stop receiving messages.
    Please carefully check whether you are receiving any group emails, such as those sent by your faculty or department.
  • There are rules for setting email addresses. Please read the cautions if error messages are displayed.

Change Procedure

  1. Log in to the Sophia Integrated Database System.
  2. Select [Change Email Address] from the menu.
    If the menu is not displayed, click the three-line icon in the upper-left of the screen.
  3. Scroll down the screen, enter your new email address to [Email Address] and [Confirm Email Address], then click [Confirm].
    *You cannot use copy & paste in [Email address(confirm)].
  4. Click [Save].
  5. Your email address has been changed.
  6. A few moments after the process is complete, a notification email will be sent to your email address.
    *If [Redirect from Old Email Address(14 days)] is set to [Yes], emails sent to the previous email address will be forwarded to the new email address within the period.

When the Email Address is Unavailable or Cannot be Changed

The following screen will be displayed. Please contact the ICT Office.

When the email address is unavailable
   

When the email address cannot be changed