User Guide

Register Password Reminder

By registering for a password reminder, you can reissue your password yourself without coming to ICT Office. 

[Reminder mail] should be a mail address OTHER THAN Sophia Mail address (,
If you have blocked the [Reminder mail] from being received, please set your mail address to receive mails from “” in advance.

  1. Login to the Sophia Integrated Database System.
  2. Click [Profile] → [Reminder Registration].
  3. If the Reminder is not registered, the message “Reminder mail address is not registered” will be displayed, click “register”.
  4. Enter information in the [Reminder mail], [Confirm Reminder mail], [Secret question] and [Answer] fields, and click [confirm].
    *The [Answer] will be required when the password is reissued via reminder, so please remember the secret answer correctly, including full/half-width, upper/lower case, etc.
  5. Click [save].
  6. Click [back] or [Logout].
  7. Confirm the “Reminder Address” you have set.
    If Reminder is registered correctly, an email will be sent to the remainder mail address, click on the URL in the text.
    ※ Please note that the URL in the Reminder registration confirmation mail has a 30-minute expiration date.
  8. By clicking the URL in the e-mail, the reminder registration is completed.
    Click [close] or close the web browser to exit.

Delete Password Reminder

  1. Login to the Sophia Integrated Database System .
  2. Click [Profile] → [Reminder Registration].
  3. Click [delete]. When confirmation screen is displayed, click [delete] again.