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User Guide

Register Password Reminder

By registering a password reminder, you can reset your password yourself without coming to the ICT Office, even if you forget it.
Sophia University’s Integrated Database System uses two-factor authentication for login. The email address registered for the password reminder will be used to receive the one-time password.

After your first login to the Integrated Database System, you must register a password reminder.
Please note that you cannot change your password or email address until the password reminder is registered.

[Reminder mail] should be an OTHER THAN Sophia Mail address (sophia.ac.jp, eagle.sophia.ac.jp).
If you have blocked the [Reminder mail] from being received, please set your email address to receive mail from “sophia.ac.jp” in advance.

  1. Log in to the Sophia Integrated Database System.
  2. If the Password Reminder is not registered, the message below will appear.
  3. Select [Register Reminder] from the menu.
    If the menu is not displayed, click the three-line icon in the upper-left of the screen.
  4. Scroll down the screen, enter [Reminder Email Address], [Confirm Reminder Email Address], [Secret Question], and [Secret Answer], then click [Confirm].
    *The [Secret Answer] will be required when the password is reissued via reminder, so please remember the secret answer correctly, including upper/lower case, etc.
  5. Click [Save].
  6. A message will appear indicating that a confirmation email has been sent to the registered email address.
    At this point, please log out once.
  7. Check the email you registered as your reminder email.
    If the setup was successful, a confirmation email will be sent to the reminder email address. Click the URL in the message.
    *The URL in the confirmation email has an expiration time.
    Clicking the URL will complete the registration of your reminder email.
    Please close your browser.

Delete Password Reminder

  1. Log in to the Sophia Integrated Database System.
  2. Select [Register Reminder] from the menu.
    If the menu is not displayed, click the three-line icon in the upper-left of the screen.
  3. Click [Delete]. 
  4. Click the [Delete] again.
    It may take a few minutes for the deletion process to complete after you initiate it.