User Guide

Change Password Reminder

By registering for the password reminder, you can reissue your password without needing to visit the ICT Office.

[Reminder mail] should be an OTHER THAN Sophia Mail address (sophia.ac.jp, eagle.sophia.ac.jp).
If you have blocked the [Reminder mail] from being received, please set your email address to receive mail from “sophia.ac.jp” in advance.

  1. Log in to the Sophia Integrated Database System.
  2. Select [Register Reminder] from the menu.
    If the menu is not displayed, click the three-line icon in the upper-left of the screen.
  3. The registered information will be displayed. Click [Edit] to make changes.
    If you click the [Delete], the registered reminder will be deleted.
  4. Enter [Reminder Email Address], [Confirm Reminder Email Address], [Secret Question], and [Secret Answer], then click [Confirm].
    *The [Secret Answer] will be required when the password is reissued via reminder, so please remember the secret answer correctly, including upper/lower case, etc.
  5. Click [Save].
  6. A message will appear indicating that a confirmation email has been sent to the registered email address.
    At this point, please log out once.
  7. Check the email you registered for the reminder email.
    If the setup was successful, a confirmation email will be sent to the reminder email address. Click the URL in the message.
    *The URL in the confirmation email has an expiration time.
    Clicking the URL will complete the registration of your reminder email.
    Please close your browser.